TITAN BOXTitan Box support
Never send PINs, passwords, seed phrases, private keys, backup passwords, recovery codes or confidential content to support.
Frequently asked questions
Where are my notes and files stored?
The main vault flow is primarily local to your device. A backup or export leaves that environment when you initiate it.
I lost my PIN. Can you recover it?
Titan does not possess your PIN or secrets. Review the local Recovery Protocol available in the app. If required recovery material was not retained, support cannot reconstruct it.
I lost a backup password.
The backup password protects the backup. Titan does not store or recover it; without it, restore may not be possible.
What should I do when changing phones?
Create and verify an encrypted backup before the move, retain its password and restore only on a trusted device.
How do purchases, subscriptions and cancellation work?
Google Play processes purchases and subscriptions. Manage cancellation through the relevant Google Play subscription. To restore, use the same Google Play account and the in-app Restore purchases option.
What does Self-Destruction do?
It is a destructive feature distinct from Destroy session and Trash. Review its setup carefully and retain a backup where appropriate.
What happens when I share, export or copy?
It is your choice. Once content is delivered to another app, service or person, Titan Box does not control that destination.
Report a problem
Email info@titanapps.eu with app version, device model and a non-sensitive description. Do not attach secrets or vault content.